Career
Star International is a successful homegrown company that is committed to consistently providing customers with innovative furniture design and exceptional shopping experience at their retail outlets by offering wide ranges of furniture and excellent customer service. With a vision to be a leading and sustainable furniture company, we are looking for people who make a difference and share our passion to serve with a warm heart. We appreciate and reward performance, provide on-job training and career growth. If you have what it takes, join our family now.
Email your resume to humancapital@sg.starintlgroup.com
Responsibilities:
- – Respond to customers’ calls and emails, and answer questions about product and delivery services
- – Process delivery orders and ensure they are fulfilled
- – Handle customer complaints or concerns
- – Log all contacts in our customer database system accurately
- – Processing of digital customer servicing order forms
- – Prepare the delivery schedule for Logistic Department to prepare goods for delivery
- – Manage incoming faxes, particularly faxes from showroom
- – Manual sorting of Sales Order (SO) by delivery date
- – Update daily Delivery Schedule
- – Prepare Daily Balance Collection report
- – Initiate system notification to push SMS alerts to customers to confirm delivery timing
- – Retrieve Sales Order data from SAP and prepare daily Paperless Delivery Schedule in excel spreadsheet one day before delivery
Requirements:
- – Minimum CGE O-Level and above
- – Outstanding phone and email etiquette
- – Preferably with 2 years’ experience in customer service or an administrative role
- – Preferably with experience in ERP or SAP systems
- – Good command of spoken & written English & Mandarin is a must in order to liaise with English & Mandarin speaking customers
- – Good communication skill
- – Team player, self-driven, responsible, with integrity and able to work under pressure
- – Able to start work with short notice
Office Working Hours:
5 days’ week with one-off day to be taken from Monday – Saturday, and rest day on Sunday.
- – 8.00am to 5.30pm / 10.00am to 7.30pm (Mon – Thu)
- – 8.00am to 5.00pm / 10.00am to 7.00pm (Fri)
Workplace:
52 Sungei Kadut Avenue, Singapore 729675
(Company transport picks up at Yew Tee MRT Station)
- – Photo-taking and cropping for E-commerce and graphic works
- – Graphic design (e.g. press & magazine ads, digital & social media ads, flyers, banners, marketing collaterals etc)
- – Maintain E-commerce website
- – Follow up on work orders with vendors
- – Involve in team brainstorming and discussions
Requirements:
- – Diploma in Visual Design or other relevant qualification
- – Bilingual English & Mandarin required for communication with all races colleagues / vendors
- – Able to work cohesively in a team
- – Creative and have passion for design
- – Responsible and able to meet deadlines
- – Proficient in Adobe Photoshop, Illustrator, InDesign, Macromedia Flash and Freehand applications
- – Knowledge on Web Design software such as Flash, Dreamweaver and Fireworks drawing
- – Able to commence work within short notice
- – Preferably 6 months period
Office Working Hours:
5 days’ week
- – 8.00am to 5.30pm / 10.00am to 7.30pm (Mon – Thu)
- – 8.00am to 5.00pm / 10.00am to 7.00pm (Fri)
Workplace:
52 Sungei Kadut Avenue, Singapore 729675
(Company transport picks up at Yew Tee MRT Station)
Responsibilities:
- – Provide professional service to walk-in customers
- – Promote the company’s products through excellent customer service
- – Ensure showroom merchandise displays are well maintained
- – Process POS transaction
Requirements:
- – Minimum GCE N-Level or equivalent
- – Preferably with furniture retail sales experience
- – Must be bilingual in “English and Mandarin” in order to communicate with the English and Mandarin speaking customers
- – Positive attitude, a strong sense of responsibility and good team player
- – Result-oriented, independent and experience in customer service and sales
- – Self-motivated and good communication skill
- – Basic salary commensurate with experience
- – High commission and special incentive (subject to individual sales performance)
- – Training provided for new entry
- – Able to start work within short notice
- – Permanent position
Showroom Working Hours:
5 days’ week (Two off-days per week, to be taken on weekdays)
6 days’ week (One off-day per week, to be taken on a weekday)
- – 11.00am to 8.00pm / 12.00pm to 9.00pm (Weekdays)
- – 10.30am to 9.00pm / 11.00am to 9.30pm (Weekends/PHs)
Workplace:
Singapore Islandwide
Responsibilities:
- – Deliver furniture to different addresses and through different routes
- – Follow routes and time schedule
- – Load, unload, prepare, inspect the furniture prior delivery
- – Operate a 14-footer delivery truck (Class 3 driving license)
- – Collect payments
- – Complete logs and reports
- – Follow delivery SOP and safety standards
- – Assist in assembly of furniture at warehouse when required
Requirements:
- – Mature and able to work independently
- – 1 – 2 years of relevant experience is preferable
- – Able to communicate in “English and Mandarin” with the English and Mandarin speaking customers is an added advantage
- – Good communication skill
- – Physically fit
- – Positive attitude
- – Strong sense of responsibility and good team player
- – Basic salary include overtime allowance
- – Able to start work within short notice
Warehouse Working Hours:
-
-
– Mon – Fri (9.00am – 6.15pm)
-
– Lunch Break (12pm – 1pm)
-
– Tea Break (3pm – 3.15pm)
-
– Dinner Break (6.15pm – 6.45pm) [Applicable for OT]
-
-
– Sat (9.00am – 2.00pm) [Compulsory OT from 2.00pm – 6.16pm]
-
– Sun (Rest Day)
-
**Notes: Lunch / Tea hours are flexible and shall base on the delivery schedule for the day.
Workplace:
52 Sungei Kadut Ave, Star Building, S729675 (with Company Transport @ Yew Tee MRT)
Responsibilities:
- – Assist driver to deliver furniture to different addresses and through different routes
- – Assist to load, unload, prepare, inspect the furniture prior delivery
- – Follow delivery SOP and safety standards
- – Clean inside of truck after delivery daily
- – Inspect product and does any needed touch up
- – Assist in the warehouse to unload goods from container when required
Requirements:
- – Mature and able to work independently
- – 1 – 2 years of relevant experience is preferable
- – New entry is welcome
- – Physically fit
- – Positive attitude
- – Strong sense of responsibility and good team player
- – Basic salary include overtime allowance
- – Able to start work within short notice
Warehouse Working Hours:
-
– Mon – Fri (9.00am – 6.15pm)
-
– Lunch Break (12pm – 1pm)
-
– Tea Break (3pm – 3.15pm)
-
– Dinner Break (6.15pm – 6.45pm) [Applicable for OT]
-
-
– Sat (9.00am – 2.00pm) [Compulsory OT from 2.00pm – 6.16pm]
-
– Sun (Rest Day)
**Notes: Lunch / Tea hours are flexible and shall base on the delivery schedule for the day.
Workplace:
52 Sungei Kadut Ave, Star Building, S729675 (with Company Transport @ Yew Tee MRT)
Responsibilities:
- – Perform Picking & Packing / Loading & Unloading duties
- – Involve in receiving of incoming goods
- – Data entry of stocks / goods
- – Assist in the day-to-day operations within the warehouse department
- – Assist in assembly of furniture when required
- – Cycle count
Requirements:
- – Work experience in warehouse environment is an added advantage
- – Possess forklift license
- – Mature and able to work independently
- – 1 – 2 years of relevant experience is preferable
- – Physically fit
- – Positive attitude
- – Strong sense of responsibility and good team player
- – Basic salary include overtime allowance
- – Dinner provided for working over time
- – Able to start work within short notice
Warehouse Working Hours:
-
– Mon – Fri (9.00am – 6.15pm)
-
– Lunch Break (12pm – 1pm)
-
– Tea Break (3pm – 3.15pm)
-
– Dinner Break (6.15pm – 6.45pm) [Applicable for OT]
-
-
– Sat (9.00am – 2.00pm) [Compulsory OT from 2.00pm – 6.16pm]
-
– Sun (Rest Day)
Workplace:
52 Sungei Kadut Ave, Star Building, S729675 (with Company Transport @ Yew Tee MRT)
